Refund Policy

Refund Policy For Prime Exam Hub

Prime Exam Hub provides digital educational content including online courses, videos, notes, and study materials. Please read the refund policy carefully before making any purchase.

Digital Product Policy

1. All Exams and educational materials available on Prime Exam Hub are digital products delivered electronically.
2. Once payment is successfully completed and course access is granted, the order is considered delivered.

Refund Eligibility

1. Refund requests may only be considered in exceptional situations such as duplicate payments or technical payment failures.
2. Refund requests must be submitted within a reasonable period after the transaction.
3. Prime Exam Hub reserves the right to approve or reject any refund request after verification.

Non-Refundable Situations

1. Refunds will not be provided once the student has received access to course materials or digital content.
2. Dissatisfaction based on personal preference or lack of usage will not qualify for refunds.
3. Failure to complete the course or accidental purchase by the user does not guarantee a refund.

Payment Issues

In case the payment amount is deducted but course access is not provided, students should contact support with payment details for assistance.

Processing Time

Approved refunds, if applicable, may take several business days to process depending on the payment gateway or banking provider.

Contact Support

For refund-related queries, students can contact our official support team with transaction details and registered account information.